We take your privacy seriously. This Privacy Policy explains how PlanKinetics ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our project management software, website, and related services (collectively, the "Services").
1. Information We Collect
A. Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, password, and profile picture (if provided).
- Payment Information: If you purchase a subscription, our third-party payment processors (e.g., Stripe) collect your payment method details and billing address. We do not store full credit card numbers on our servers.
- User Content: We collect and store the tasks, projects, comments, and file attachments you create, upload, or collaborate on within the Services.
- Communications: When you contact our support team or communicate with us, we collect the contents of those communications.
B. Information Collected Automatically
- Usage Data: We collect log data about your interactions with the Services, such as IP addresses, browser types, operating systems, and pages visited.
- Device Information: We may collect information about the device you use to access the Services, including hardware models and unique device identifiers.
- Cookies and Tracking: We use cookies to maintain your session (e.g., authentication cookies) and to understand how you navigate our platform to improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the Services.
- To process transactions and send related billing information.
- To authenticate users and secure accounts.
- To send administrative notifications, password reset emails, and workspace invitations.
- To analyze usage trends and improve the functionality of the Services.
- To respond to your comments, questions, and support requests.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following scenarios:
- Workspace Members: Information you post in workspaces and projects is visible to other members of that workspace according to your team's access settings.
- Service Providers: We share data with trusted third-party vendors who assist us in operating our Services (e.g., Lemon Squeezy for payments, Cloudinary for file attachments, hosting providers like Railway/Vercel). These providers are contractually obligated to protect your data.
- Legal Compliance: We may disclose information if required by law or in response to a valid law enforcement request.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. Passwords are cryptographically hashed, and data in transit is encrypted using TLS/SSL. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location (such as under the GDPR or CCPA), you may have the right to:
- Access specific pieces of personal data we hold about you.
- Correct inaccurate personal data.
- Delete your personal data (the "right to be forgotten"). You can delete your account and associated data directly from your account settings.
- Opt-out of certain data processing activities.
To exercise these rights, please contact us using the information below.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Privacy Team
[email protected]